{"id":8074,"date":"2024-07-12T13:30:56","date_gmt":"2024-07-12T11:30:56","guid":{"rendered":"https:\/\/firefly.flywheelsites.com\/?p=8074"},"modified":"2024-09-26T08:23:10","modified_gmt":"2024-09-26T06:23:10","slug":"service-engineer","status":"publish","type":"post","link":"https:\/\/firefly.se\/sv\/service-engineer\/","title":{"rendered":"Service &amp; Support"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:90px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-foreground-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:90px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/firefly.se\/?page_id=6350&amp;preview=true\"><img src=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/grey-left-icon.svg\" alt=\"\" class=\"wp-image-6666\" style=\"width:40px\"\/ width=\"29\" height=\"30\" loading=\"lazy\" decoding=\"async\"><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-day-on-the-job-as-a-service-engineer\">A day on the job as a Service Engineer<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Anders Petersson has a background as an electrician and installer before he started as a Service Engineer at Firefly 6 years ago. A friend recommended the job to him, and today he believes he has the world&#8217;s best job, ensuring that fire protection and safety systems work correctly at process industry sites.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s a varied and fun job that he recommends to others who are technically inclined, enjoy solving problems, and working with customers. The customer&#8217;s perception of the problem may not always match reality, and here the service engineer has an important role in communicating and helping the customer understand what happened and what needs to be fixed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-a-day-on-the-job\">A day on the Job<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">He shares a day on the job: &#8221;It starts with breakfast at the hotel in Norway, followed by an early departure to the customer&#8217;s site. We review the day&#8217;s tasks and maintenance work. Among other things, I prepare a work permit, which involves both safety considerations and risk assessment. I then test the equipment: detectors, valves, and signals. After completing the maintenance and tests, I write a service report, which I finalize with my customer and contact person.&#8221;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-primary-color has-text-color has-link-color wp-elements-1 is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8221;Reviewing the test may involve ending the assignment with a training session for the company&#8217;s staff, lasting about 30-60 minutes. The day ends with a flight to the next customer in Sweden. In total, I have about 450 customers with whom I plan my maintenance work weekly. This week, I spend three nights in hotels and two nights at home in Stockholm,&#8221; says Anders.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover\" style=\"border-radius:15px;min-height:600px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#4f5558\"><\/span><img class=\"wp-block-cover__image-background wp-image-6720\" alt=\"\" src=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/IMG_0183-Redigera_low-res.jpg\" style=\"object-position:41% 13%\" data-object-fit=\"cover\" data-object-position=\"41% 13%\"\/ width=\"1000\" height=\"679\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/IMG_0183-Redigera_low-res.jpg 1000w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/IMG_0183-Redigera_low-res-300x204.jpg 300w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/IMG_0183-Redigera_low-res-768x521.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em><sup>Anders Petersson, Service Engineer, Firefly<\/sup><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:120px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-firefly-slider\"><div class=\"embla\" data-is-show-dots=\"true\"><div class=\"embla__viewport\"><div class=\"embla__container\">\n<div class=\"wp-block-firefly-slider-item embla__slide\">\n<div class=\"wp-block-cover\" style=\"min-height:430px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#87837b\"><\/span><img class=\"wp-block-cover__image-background wp-image-8135\" alt=\"\" src=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20230125_104449-1-scaled.jpg\" data-object-fit=\"cover\"\/ width=\"2560\" height=\"1920\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20230125_104449-1-scaled.jpg 2560w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20230125_104449-1-300x225.jpg 300w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20230125_104449-1-1024x768.jpg 1024w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20230125_104449-1-768x576.jpg 768w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20230125_104449-1-1536x1152.jpg 1536w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20230125_104449-1-2048x1536.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-firefly-slider-item embla__slide\">\n<div class=\"wp-block-cover is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#8a919f\"><\/span><img class=\"wp-block-cover__image-background wp-image-8108\" alt=\"\" src=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220223_132434-scaled.jpg\" style=\"object-position:44% 42%\" data-object-fit=\"cover\" data-object-position=\"44% 42%\"\/ width=\"1920\" height=\"2560\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220223_132434-scaled.jpg 1920w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220223_132434-225x300.jpg 225w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220223_132434-768x1024.jpg 768w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220223_132434-1152x1536.jpg 1152w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220223_132434-1536x2048.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-firefly-slider-item embla__slide\">\n<div class=\"wp-block-cover is-light\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#99989c\"><\/span><img class=\"wp-block-cover__image-background wp-image-8103\" alt=\"\" src=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220513_131232-scaled.jpg\" style=\"object-position:59% 39%\" data-object-fit=\"cover\" data-object-position=\"59% 39%\"\/ width=\"1920\" height=\"2560\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220513_131232-scaled.jpg 1920w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220513_131232-225x300.jpg 225w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220513_131232-768x1024.jpg 768w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220513_131232-1152x1536.jpg 1152w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/20220513_131232-1536x2048.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div><div class=\"embla__dots\"><\/div><script type=\"text\/template\" id=\"embla-dot-template\"><button class=\"embla__dot\" type=\"button\" aria-label=\"button\"><\/button><\/script><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-qualities-for-enjoying-the-job\">Qualities for enjoying the job<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The work as a Service Engineer is broad and varied and looks a bit different depending on whether you work in construction and property, the process industry, medical technology, IT, energy, the automotive industry, or the forestry industry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Firefly, it\u2019s good to enjoy traveling and being alone between assignments. It\u2019s also a physically demanding job to maintain systems in large facilities, and you shouldn\u2019t be afraid to exert yourself sometimes. You might encounter tight spaces and need to climb ladders at high altitudes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A major advantage is enjoying communicating with different people and helping them in their work. Service is a big part of the job, and you thrive on being flexible and adapting to the assignment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8221;No two days are the same, and being a Service Engineer is a bit of an adventure in everyday life,&#8221; says Anders.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:120px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-encouraging-and-welcoming-women-to-take-the-plunge\">Encouraging and welcoming women to take the plunge<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pierre Jansson has worked for many years as a service engineer at Firefly before becoming the Service and After Sales Manager, overseeing regions around the world. Pierre currently travels a lot in the USA and Canada. In this work, interest and ability to work with personal relationships are crucial for enjoying the job.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8221;My customer and I have both a business and a friendly relationship to continue working together for a long time,&#8221; says Pierre, adding:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote has-primary-color has-text-color has-link-color wp-elements-2 is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">&#8221;The fun part of the industry now is that women bring a lot to a historically male-dominated world, and at Firefly, we welcome and encourage more women to pursue a career as a service engineer, especially given the high demand for this role in the market.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">The Future as a Service Engineer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As the industry becomes more automated, job tasks change, and Pierre sees that new target groups are looking for work in service technology. Firefly is a global company characterized by openness and a positive, dynamic work environment, with many different nationalities represented, attracting a diverse workforce.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover\" style=\"border-radius:15px;min-height:600px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#695e57\"><\/span><img class=\"wp-block-cover__image-background wp-image-8140\" alt=\"Pierre Jansson, Service &amp; After Sales Manager, Firefly\" src=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/IMG_0230-low-res.jpg\" data-object-fit=\"cover\"\/ width=\"1000\" height=\"641\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/IMG_0230-low-res.jpg 1000w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/IMG_0230-low-res-300x192.jpg 300w, https:\/\/firefly.se\/wp-content\/uploads\/2024\/07\/IMG_0230-low-res-768x492.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em><sup>Pierre Jansson, Service &amp; After Sales Manager, Firefly<\/sup><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover\" style=\"border-radius:15px;min-height:600px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img class=\"wp-block-cover__image-background wp-image-619\" alt=\"\" src=\"https:\/\/firefly.se\/wp-content\/uploads\/2022\/12\/image-full-sceen-1024x604.jpg\" style=\"object-position:50% 0%\" data-object-fit=\"cover\" data-object-position=\"50% 0%\"\/ width=\"1288\" height=\"760\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/firefly.se\/wp-content\/uploads\/2022\/12\/image-full-sceen-1024x604.jpg 1024w, https:\/\/firefly.se\/wp-content\/uploads\/2022\/12\/image-full-sceen-300x177.jpg 300w, https:\/\/firefly.se\/wp-content\/uploads\/2022\/12\/image-full-sceen-768x453.jpg 768w, https:\/\/firefly.se\/wp-content\/uploads\/2022\/12\/image-full-sceen.jpg 1288w\" sizes=\"auto, (max-width: 1288px) 100vw, 1288px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-why-do-you-recommend-others-to-work-as-a-service-engineer\">Why do you recommend others to work as a Service Engineer?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">&#8221;The varied work with technology, service, and problem-solving, and above all, meeting so many different customers adds extra sparkle to a regular workweek and makes it very special. That\u2019s why we want to recommend others to discover the joy of working as a service engineer.&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-s-the-best-part-of-the-job\">What\u2019s the best part of the job?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">&#8221;The customers!&#8221; answer Anders and Pierre in unison.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-connect-with-us-to-stay-in-the-loop\">CONNECT with us to stay in the loop!<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-primary-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/emp.jobylon.com\/applications\/jobs\/253647\/create\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">CONNECT<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<section id=\"available-positions\" class=\"wp-block-group searchandfilter-jobs has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"available-positions\">Available positions<\/h2>\n\n\n\n<div class=\"wp-block-group custom-career-styles has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"jobylon-jobs-widget\"><\/div>\r\n    <script type=\"text\/javascript\">\r\n      \/*** CONFIGURATION ***\/\r\n      var jbl_company_id = 1492;\r\n      var jbl_version = \"v2\";\r\n      var jbl_page_size = 10; 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A friend recommended the job to him, and today he believes he has the world&#8217;s best job, ensuring that fire protection and safety systems [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"wp-custom-template-career-pages","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"custom_filters":[],"class_list":["post-8074","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service &amp; Support - Firefly<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/firefly.se\/sv\/service-engineer\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service &amp; Support\" \/>\n<meta property=\"og:description\" content=\"A day on the job as a Service Engineer Anders Petersson has a background as an electrician and installer before he started as a Service Engineer at Firefly 6 years ago. 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