Return Material Authorization Form

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* Required information.

For a faster processing of your returned materials, it is important to complete the form below. A confirmation will be sent to your e-mail. Print this confirmation and send it along with the returned material to:

Firefly AB
Att. Service Support
Hammarby Fabriksväg 29, lastkaj E8
120 30 Stockholm

If you have questions, please contact Firefly Service Center: +46 8 449 25 20 or

Customer Information

Firefly order number (if applicable):
Contact person: *
E-mail: *
Company: *
Phone: *
Date *

Item Information

Item description (i.e. detector, solenoid etc.): *
Quantity: *
Type of return (exchange part, warranty, other): *
Part number:
Serial number:
Clarify reason for the return of goods: *
  • VdS
  • AR04
  • 011014
  • DNV
  • Ex
  • IEC
  • AAA